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Privacy Policy

Effective Date: October 27, 2025

Website: https://www.susiesjewelryrepair.com

Introduction

Susie’s Jewelry Repair values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or interact with our website.

Information We Collect

We may collect the following types of personal and non-personal information:

Personal Information

  • Name, email address, phone number, and mailing address

  • Payment details (e.g., credit card information)

  • Messages, reviews, or feedback submitted via forms

Technical Information

  • IP address, browser type, and device information

  • Session data such as page visits, interaction patterns, and time spent on site

How We Collect Information

Information is collected when you:

  • Submit a contact form or service request

  • Make a purchase or payment

  • Subscribe to our newsletter

  • Interact with our website (via cookies and analytics tools)

Why We Collect Your Information

We use your information to:

  • Provide and manage our jewelry repair services

  • Respond to inquiries and offer customer support

  • Process payments and send transaction confirmations

  • Send updates, promotions, and service-related communications

  • Improve website performance and user experience

  • Comply with legal obligations

Data Storage and Sharing

Our website is hosted on theWix.com platform. Your data may be stored securely on Wix servers behind firewalls. Payment transactions are processed via PCI-DSS-compliant gateways to ensure secure handling of sensitive information.

We do not sell your personal data. We may share it with trusted third-party providers (e.g., payment processors, analytics services) only as necessary to operate our business and comply with legal requirements.

Communication

We may contact you via email, phone, or text to:

  • Confirm appointments or service updates

  • Share promotional offers or newsletters (if opted in)

  • Respond to inquiries or feedback

You can opt out of promotional communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

Cookies and Tracking Tools

Our site uses cookies and similar technologies to:

  • Analyze traffic and usage patterns

  • Personalize your experience

  • Remember preferences and login sessions

Third-party services (e.g., Google Analytics) may also place cookies. These providers have their own privacy policies governing data collection.

Withdrawing Consent

If you wish to access, correct, or delete your personal information, or withdraw consent for data processing, please contact us at:

Email: contact@susiesjewelryrepair.com

Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and take effect immediately. We encourage you to review this policy periodically.

Contact Us

For questions or concerns about this Privacy Policy or your personal data, reach out to us at:

Email: contact@susiesjewelryrepair.com

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