Local workshop
Pasadena, Texas
About
Family craftsmanship, refined over four decades.
Susie’s Jewelry Repair is built for people who expect premium work without guesswork. Your piece stays local, your approvals stay clear, and your finish is checked before pickup.
40+
Years
3
Generations
In-House
Repairs
Same Day
Service
Our manifesto
Premium care should feel precise, calm, and transparent.
“We treat each piece as if it were our own family’s heirloom. No shortcuts, no rushed handoffs, and no surprises before pickup.”
Legacy care
Some pieces carry generations of memory. We repair them accordingly.
Our restoration work focuses on structural integrity, faithful finishing, and clear approvals before every major step.
Our standards
What makes our process different from generic repair counters.
In-house only
One local team handles your piece on-site from intake to pickup.
Clear communication
You get straightforward recommendations, not pressure, and approvals before service starts.
Premium finish
Repairs are cleaned, inspected, and refined so results look intentional, not temporary.
How we work
A clear process from first conversation to final pickup.
Whether you bring a watch, ring, bracelet, or heirloom, the same four-step standard applies every time.
- 01
Intake & inspection
We document condition, review concerns, and explain options in plain language.
- 02
Approval before work
You approve price and timing first. If scope changes, we pause and ask before continuing.
- 03
In-house craftsmanship
Your piece stays with our local bench team through repair, refinement, and cleaning.
- 04
Final quality review
Fit, function, and finish are checked before pickup so your piece is ready to wear.
Our timeline
Four decades of local trust, with the same family standards.
1984
The foundation
Started with a single bench, hand tools, and a commitment to transparent, local craftsmanship.
1997
A dedicated storefront
Opened our first official store and expanded from quick fixes to full-service jewelry and watch repair.
2008
Larger workshop
Moved to Fairmont Parkway, adding capacity while keeping the same family-run service model.
Today
Three generations
The next generation now works side-by-side at the bench, carrying the same standards forward.
Inside the workshop
Authentic, in-house craftsmanship.
We are a family of jewelers spanning three generations. When you drop off a piece, it never leaves our sight. We prefer to let our work speak for itself—no outsourced labor, just authentic local dedication at our Pasadena workshop.
Master Craftsmanship
Hands at work on a detailed repair
The Jeweler's Bench
Precision tools and equipment
Our Local Storefront
Serving Pasadena & Deer Park
Visit us
Stop by our Pasadena workshop.
Address
3910 Fairmont Pkwy #C, Pasadena, TX 77504
Phone
(281) 991-6500Free 15‑Minute Assessment
Book your repair or get a fast quote today.
Tell us what you need and we’ll confirm options and timing.