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Susie’s Jewelry RepairEst. 1984

In-house service

Stone Replacement & Settings

Secure mounts and stone replacements done in-house.

Service: Same Day/Next Day service
Book a Repair

Before you book

Stone Security Checklist: Preventing Loose Diamonds
Stone Replacement & Settings at Susie's Jewelry Repair
In-house assessment

Fast, local evaluations with transparent starting-at pricing.

Direct answer

What should I do if a stone is loose or missing?

Bring it in before wearing it again. Susie’s checks prongs, seats, bezels, and channels first, then confirms whether the safest fix is tightening, retipping, rebuilding, or replacing the stone.

Best next step

Treat movement, clicking, snagging prongs, or an uneven setting as urgent because a loose stone can become a lost stone quickly.

Why this matters

  • Security comes before cosmetic polishing on loose-stone repairs.
  • Replacement stones can be matched when an accent stone is already missing.
  • Repair scope and pricing are approved before setting work begins.