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Susie’s Jewelry RepairMaster Craftsmanship Est. 1984

Service Detail

Custom Design

Design a new piece or remount stones with our jeweler.

Service: 7 business days

Need Custom Design in Pasadena?

Yes. We provide in-house custom design with transparent pricing, clear timing, and local pickup at our Pasadena shop.

Custom Design
In-house assessment

Fast, local evaluations with transparent starting-at pricing.

How it works

What happens next.

Three steps for in-house custom design with clear approval before work begins.

1
Step 1
Bring your custom design

Walk in or book. We review the issue and your priorities.

2
Step 2
In-house assessment

We review scope, starting-at pricing, and timing before work.

3
Step 3
Approve, then service

We finalize direction, then begin build and finishing with milestone updates.

Gold wedding rings jewelry repair and sales.
Typical turnaround
7 business days

Custom Design scope, pricing, and pickup timing are set before work begins.

Gold heart necklace, chain bracelet, and layered necklaces jewelry sale
Service focus

In-house work with a clear approval point before service begins.

Gold necklaces, earrings and locket. Fine jewelry sales and repair.
Craft reference

In-house work with a clear approval point before service begins.

Gold hoop earrings and layered chain necklace. Jewelry sales and repair.
Finishing reference

In-house work with a clear approval point before service begins.

What to expect

Service options, explained clearly.

What we address

Service scope

In-house custom design focused on function, safety, and finish.

  • Design consultation
  • Stone sourcing or reuse
  • CAD or wax modeling
How we work

In-house process

Inspect, approve, complete, then final quality check.

  • Approval before work begins
  • Typical turnaround: 7 business days
  • Final checks before pickup
What customers ask for most

Common requests

Most-requested custom design fixes we handle in-house.

  • Resetting heirloom stones
  • Custom engagement rings
  • Anniversary gifts
Gold layered necklaces: herringbone chain, rope chain, "Goddess" nameplate, evil eye pendant.
Silver rings pendant necklace. Jewelry repair, resizing, and sales.
Service note: custom design work includes approval checkpoints before production so you can confirm direction, materials, and final finish.

Pricing & timing

Clear estimates. Confirmed pickup.

Transparent starting prices and clear pickup timing.

Starting at
Request quote

Final price depends on materials, condition, and required parts.

Typical turnaround
7 business days

Custom design projects typically follow a 7 business day timeline after design approval.

Houston market snapshot (provisional)
Updated Feb 2026

Custom design pricing in Houston spans a wide range by project type, so starter bands are split by use case.

Remount or redesign (existing stones)

Starts around $600

$600 to $1,500+

Custom wedding band

Starts around $400

$400 to $8,000+

Custom engagement ring

Starts around $3,000

$3,000 to $25,000+

Why ranges vary
  • Remount or redesign (existing stones): Texas benchmark shops commonly place entry remount work above standard repair ranges.
  • Custom wedding band: Houston market examples show broad variation based on metal and stone selection.
  • Custom engagement ring: Project complexity, center stone, and sourcing strategy drive final range.

Planning benchmark only. Final estimate depends on design scope, materials, sourcing, and revision path.

Next step

Choose a quick action.

Quote if you want pricing first. Book if you are ready for in-shop assessment.

Before you visit

Bring the right details, decide with confidence.

What to bring
  • Reference photos or style ideas
  • Any stones or jewelry you want to reuse
  • Target budget and occasion timeline
Repair vs redesign

Redesign if function, style, and wear goals no longer match.

  • You want to reuse existing stones
  • Current setting is insecure for daily wear
  • You need a date-driven timeline with approval steps

Bring it in now: Good candidate for redesign: inherited stones, outdated mounting, or daily-wear comfort issues.

When it can usually wait

Usually not urgent: minor style changes that can be solved with light modifications.

Why customers choose us

In-house custom design, clear approval, careful finishing.

Your custom design stays in-house in Pasadena, with approval before any scope change.

In-house craftsmanship

Your custom design is completed in-house by one local team.

Transparent approvals

You approve pricing and timing before work begins. No surprises.

Final quality checks

We confirm finish, function, and wearability before pickup.

Trust note

If additional work is recommended, we review options and wait for approval.

In-house onlyClear estimatesFinal checks
Halo diamond earrings; jewelry repair, setting and sales.
Customer proof
The approval checkpoints made the whole custom process low-stress.
Design workflow · Pasadena customer
They reused my stones and still made the piece feel brand new.
Stone reuse · Local design customer
Timeline was clear and every step was confirmed before moving forward.
Project clarity · In-shop service note

FAQs

Answers about Custom Design.

How long does custom design take?

Most custom projects take around 7 business days once the design is approved. If your piece needs special sourcing or additional steps, we will confirm timing up front.

Can you use my existing stones or gold?

Yes. We can often reuse stones and, in some cases, your existing metal. We evaluate everything during the consultation and recommend the best approach for durability and finish.

What does the process look like?

We start with a consultation, confirm the design direction, then build and finish the piece with clear updates. Final pricing and timeline are confirmed before any work begins.

How much does custom design usually cost?

Cost depends on materials, stone sourcing, and design complexity. We confirm pricing options before build begins.

Can I reuse my own stones or existing jewelry?

Yes. We frequently reuse customer stones and evaluate suitability during consultation before committing to final design.

Do you provide CAD or model previews before production?

Yes, when appropriate. We review design direction before final production so you can approve confidently.

Can I request revisions after seeing the design direction?

Yes. We include approval checkpoints so updates can be discussed before final production begins.

Free 15‑Minute Assessment

Book your repair or get a fast quote today.

Tell us what you need and we’ll confirm options and timing.