How much does a watch battery replacement cost?+
Pricing depends on the watch type, battery access, and whether seals or pressure testing are needed. We confirm your options and cost during the in-house assessment before you approve service.
How long does a watch battery replacement take?+
Many battery replacements follow Same Day/Next Day service. We confirm fit, function, and timing before work begins so you know when to expect pickup.
Can you replace a watch crystal?+
Yes. We can replace cracked or scratched crystals on many watches. We’ll confirm the correct part, pricing, and timing before work begins.
Can you repair a broken watch crown or stem?+
Often, yes. Crown and stem issues can be caused by wear, impact, or water exposure. We’ll assess the safest repair option and confirm pricing first.
Can you pressure test or check water resistance after service?+
When appropriate, we can inspect seals and perform pressure testing to help confirm sealing at the time of service. Water resistance depends on the watch condition and cannot be guaranteed for all watches or future conditions.
Do you service automatic and mechanical watches?+
Yes. We service modern, automatic, and vintage watches. If specialized parts are needed, we confirm availability and timing up front.
Do I need an appointment for watch repair?+
Appointments are optional, but booking gives you a confirmed intake time for assessment, pricing, and next steps.
Will my repair stay in-house?+
Yes. Your piece is handled by our Pasadena in-house team from intake through final checks, instead of being shipped out to an unknown repair counter.
Will I approve the repair before work starts?+
Yes. We review the condition, repair path, pricing, and pickup timing first. If inspection changes the scope, we pause and get approval before continuing.
How do you protect my item before pickup?+
We document the intake, inspect weak points, complete the approved work, and run final function, fit, or finish checks before pickup.
Is there a warranty on repair workmanship?+
Yes. Repair workmanship is backed by a 90-day workmanship warranty for the specific work performed, excluding new damage, wear, misuse, or unrelated issues.
