Can you rebuild broken links on bracelets?+
Yes. We repair and reinforce bracelet links in-house, then test link movement, clasp closure, and fit before pickup.
Can you fix a clasp that keeps opening?+
Yes. A bracelet clasp that keeps opening is a loss risk. We can adjust or replace worn clasp components and recommend safety-chain options where needed.
Can bracelet length be adjusted without extra links?+
Depending on style, yes. We assess your bracelet construction and confirm the cleanest fit-adjustment approach.
Do you repair tennis bracelets?+
Yes. We inspect stone seats, link integrity, flex points, and clasp function before confirming service scope, pricing, and pickup timing.
Can you add a safety chain during repair?+
Yes. Adding a safety chain is a common upgrade for high-value or daily-wear bracelets.
Should I stop wearing a bracelet with a weak clasp?+
Yes. Continued wear increases loss risk. Book or bring it in promptly for an in-house assessment and repair plan.
Will my repair stay in-house?+
Yes. Your piece is handled by our Pasadena in-house team from intake through final checks, instead of being shipped out to an unknown repair counter.
Will I approve the repair before work starts?+
Yes. We review the condition, repair path, pricing, and pickup timing first. If inspection changes the scope, we pause and get approval before continuing.
Is there a warranty on repair workmanship?+
Yes. Repair workmanship is backed by a 90-day workmanship warranty for the specific work performed, excluding new damage, wear, misuse, or unrelated issues.
Can you fix a broken link or clasp?+
Yes. We repair broken links, rebuild weak points, and replace or adjust clasps so your bracelet wears securely again.
Can you adjust the fit of a bracelet?+
Often, yes. Depending on the style, we can add or remove links or adjust length. Bring any extra links if you have them.
